### Membership Payment and Cancellation Policy #### 1. **Purpose** This policy outlines the guidelines and procedures for membership payments, renewals, and cancellations to ensure transparency and fairness for all members. #### 2. **Membership Payment** ##### 2.1 **Payment Methods** - **Online Payment:** Members can pay their membership fees via our secure online payment portal using credit/debit cards, electronic bank transfers, or digital wallets. - **In-Person Payment:** Payments can also be made in person at our office using cash, check, or credit/debit cards. - **Recurring Payments:** Members may opt for automatic recurring payments to ensure continuous membership. ##### 2.2 **Payment Schedule** - **Annual Membership:** Payment is due in full on the anniversary date of the initial membership. - **Monthly Membership:** Payment is due on the first day of each month. - **Grace Period:** A grace period of 10 days is provided for all payments. After this period, a late fee of 5% of the membership fee will be applied. ##### 2.3 **Discounts and Promotions** - **Early Bird Discount:** Members who renew their annual membership before the due date will receive a 10% discount. - **Referral Discount:** Members who refer a new member will receive a $25 discount on their next renewal or visit - **Promotional Offers:** Periodic promotions may offer discounts or benefits, which will be communicated via official channels. #### 3. **Membership Cancellation** ##### 3.1 **Cancellation by Member** - **Notice:** Members must provide written notice of cancellation at least 30 days before the desired cancellation date. - **Refund Policy:** Refunds will be processed as follows: - **Monthly Membership:** No refunds will be issued for monthly memberships. ##### 3.2 **Cancellation by Organization** - **Non-Payment:** Membership will be automatically cancelled if payment is not received within 30 days after the due date. - **Violation of Policies:** Membership may be cancelled without refund if a member violates the organization's code of conduct or other policies. - **Notification:** Members will be notified in writing of the cancellation and the reasons for it. ##### 3.3 **Reactivation** - **Request for Reactivation:** Cancelled memberships can be reactivated within 3 months of cancellation by paying any outstanding dues and a reactivation fee of $50. - **New Membership:** After 3 months, a cancelled member must reapply for membership as a new member. #### 4. **Dispute Resolution** - **Initial Resolution:** Members should first attempt to resolve any payment or cancellation disputes with the membership services department. - **Formal Appeal:** If unresolved, a formal appeal can be submitted in writing to the Membership Committee, which will review the case and provide a final decision within 30 days. #### 5. **Communication** - **Updates:** Members will be informed of any changes to this policy via email and updates on the organization's website. - **Support:** For questions or assistance regarding membership payments and cancellations, members can contact the support team at [support email] or call [support phone number]. #### 6. **Effective Date** This policy is effective as of [Effective Date] and will remain in effect until further notice. By following this policy, we aim to provide a clear and fair process for managing membership payments and cancellations, ensuring a positive experience for all our members.